This website is operated by BITLOCK PTY LTD (ABN 98 148 898 542) of Unit 4, 538 Gardeners Road, Alexandria NSW 2015, Australia (“BITLOCK”, “we”, “us”). By using bitlock.com.au you agree to these terms. If you do not agree, please do not use the site. Purchases are governed by our Terms & Conditions, and our handling of personal information by our Privacy Policy.
1. Information on this site
The content of this site is general product information for businesses, organisations and the trade. It is not advice about the security needs of any particular site or asset. Security products and systems should be selected and installed by a qualified locksmith or installer after assessing the premises.
We take care to keep the site accurate and current, but product specifications, availability, images and prices change. Images may show optional accessories or variants. Information on the site does not form part of any contract: the quote, order confirmation or invoice we issue governs what is supplied and at what price.
2. Quotes and prices
Any price shown on this site is indicative and may change without notice. A quote is valid for the period stated on it, or 30 days if none is stated, and is subject to our Terms & Conditions. Trade pricing is available only to approved trade account holders through shop.bitlock.com.au.
3. Restricted key systems
Requests for keys, cylinders or changes to a Mul-T-Lock restricted key system are accepted only from people recorded as authorised signatories for that system. Submitting a request through this site does not make you an authorised signatory. We may refuse any request that cannot be verified.
4. Intellectual property
The text, photographs, graphics, layout and code of this site belong to BITLOCK or are used under licence. You may view and print pages for your own business use in dealing with us. You may not copy, publish, scrape or reuse site content, including product photographs, without our written permission.
Mul-T-Lock, CLIQ and Interactive are trademarks of Mul-T-Lock Technologies Ltd, an ASSA ABLOY company. MATRIX, BiTrack, Traka and other product names are trademarks of their respective owners. They are used on this site to identify genuine products we distribute, and no affiliation beyond that is implied.
5. Links to other sites
This site links to manufacturer sites and other third parties. We do not control those sites and are not responsible for their content, products or privacy practices. A link is not an endorsement.
6. Acceptable use
You must not use this site to send spam, submit false enquiries, attempt to gain unauthorised access to any system, interfere with the operation of the site, or harvest contact details or other data from it. Our forms are protected by reCAPTCHA and submissions are logged with the page they were sent from.
7. Disclaimer and liability
To the extent permitted by law, we provide this site “as is” and exclude all warranties about its availability, accuracy or fitness for any purpose. We are not liable for any loss arising from your use of, or reliance on, this site or its content, including loss caused by viruses, interruptions or errors.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or other law that cannot be excluded. Where our liability can be limited, it is limited, at our option, to resupplying the relevant goods or services or paying the cost of doing so.
8. General
We may change these terms at any time by posting the new version on this page. These terms are governed by the laws of New South Wales, Australia, and you submit to the courts of that state. If any part of these terms is unenforceable, the rest still applies.
9. Contact
BITLOCK PTY LTD, Unit 4, 538 Gardeners Road, Alexandria NSW 2015, Australia. Phone +61 2 8012 4014, or use the contact form on this website.
Last updated: 1 November 2026
